PRIVACY POLICY

How we handle what
you tell us

People come to this Foundation at the worst moment of their lives and hand us the details of a criminal case, a custody fight, or a guardianship. This page explains exactly what happens to that information.

LAST UPDATED: [DATE TO BE INSERTED]

ON THIS PAGE
What we collect Court records How we use it What we never do Who sees it Attorney–client Information about children How long we keep it Your choices Security Email and messages Changes Contact us

What we collect

We only collect what you give us. There is no requirement to create an account, and you can read every page of this site without telling us anything.

WHEN YOU ASK FOR HELP

WHEN YOU VOLUNTEER OR PARTNER

WHEN YOU DONATE

Donations are processed by a third-party payment processor. We never see or store your full card or bank account number. We receive your name, contact information, gift amount, and any designation you chose.

AUTOMATICALLY

Like most websites, ours records basic technical information such as browser type, general location, and which pages were visited. We use this to understand whether the site is working, not to build a profile of you.

Court records and your authorization

What that checkbox actually means

When you authorize us to review public court records, you are permitting our staff and panel counsel to pull the docket in your case from public sources such as PACER and state court systems. We use it to determine what relief may be available to you. We do not file anything, contact any court, or contact anyone about your case on your behalf unless and until you sign an engagement letter with counsel.

You can withdraw that authorization at any time by emailing us. Records we already reviewed remain part of our internal file unless you also ask us to delete it.

How we use your information

What we never do

THESE ARE COMMITMENTS, NOT PREFERENCES
  • We never sell your information. Not to anyone, for any amount.
  • We never rent, trade, or share donor or client lists with other organizations, campaigns, or committees.
  • We never publish your name, your story, or your case in our materials without asking you first and getting a yes.
  • We never share what you told us with media without your written permission.
  • We never condition help on your willingness to be publicized.

That last one matters and we want to be explicit about it. Some organizations expect a family in crisis to become a fundraising story in exchange for assistance. We do not. You can take our help and never speak publicly about anything.

Who sees your information

Access inside the Foundation is limited to staff and volunteers who need it to do the work. Beyond that, your information may reach:

Attorney–client relationship

Submitting a form does not make us your lawyers

Sending us information through this site does not create an attorney–client relationship, and information you send before an engagement letter is signed may not be protected by attorney–client privilege. Representation begins only when counsel and you have both signed an engagement letter. Please do not send information you consider highly sensitive until that is in place.

Information about children

Family and child advocacy cases

Some matters we handle — particularly family court, CPS, and guardianship cases — necessarily involve information about minors. We collect that information only from a parent, guardian, or authorized adult, only where it is needed for the matter, and we hold it more tightly than anything else in our files. We never publish identifying information about a child, and we never use a child's information in fundraising or marketing materials.

This site is not directed to children, and we do not knowingly collect information submitted directly by anyone under 18. If you believe a child has sent us information, contact us and we will remove it.

How long we keep it

We keep client and case information for as long as we are working with you, and afterward for as long as we are required to for legal, accounting, and recordkeeping purposes. Donation records are kept as long as tax law requires. If you asked us not to contact you again, we keep the minimum needed to honor that request.

Your choices

Depending on where you live, you may have additional rights under state law. Ask us and we will honor whatever applies to you.

Security

We use reasonable safeguards to protect what you send us, and we limit internal access to people who need it. No method of transmitting information over the internet is completely secure, and we will not pretend otherwise. If we ever learn of a breach affecting your information, we will tell you.

Email and messages

If you give us your email address, we may send you updates about the Foundation and its initiatives. Every message includes a way to unsubscribe, and unsubscribing never affects the help you receive. Asking for assistance does not sign you up for fundraising email — those are separate choices.

Changes to this policy

If we change this policy we will update the date at the top of the page. If a change materially affects how we handle information you already gave us, we will make a reasonable effort to notify you directly rather than quietly editing this page.

Contact us

Questions about this policy, or about what we have on file for you, go to a person and not an autoresponder.

Stand in the Gap Foundation
5473 Blair Rd, Suite 100 PMB 917150
Dallas, TX 75231
info@standinthegap.foundation

Still have a question?

If anything here is unclear, ask us before you send us anything. We would rather answer first.

EMAIL THE FOUNDATION